Monday, May 9, 2011

Waiting for Transport

Normally a Van comes to pick-up G around 10:00 for dialysis. If it's the VA Van, they come at 10:10. If it's the company the VA contracts with, they come at 10:00.

This morning, by 10:08 no one was there. So, I called the VA. They said the contract company was to come, they would call and check.

Finally, when no one phoned me back, and I tried 3 times and could not get through to the contact at the VA, I phoned the contract company directly (just happened to get their phone number last week). They called back quickly, apologized, said it was their fault (at least they admitted it).

A couple of weeks ago no one came to pick up G for some appointments at the VA. This, despite the fact that I phoned at 8:00 to confirm there would be a pick up, and then 3 times close to the time he should have been picked up.....finally someone got there so late G just cancelled. And, no one took responsibility, but I was pretty sure it was the VA who screwed up.

Anyway, someone finally showed up about 10:25. G would be a little late getting to dialysis, but not too much.

Hope things goes well today. The catheter didn't run too well on Friday. G says it ran better in the hospital, where he was flat on a bed. So we sent a couple of pillows with him today, hoping they can put these under him in the recliner to make him "flat".

Fingers crossed.

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